A COMPLAINANT, S. Chelvy, from Kampung Kasipillay, Jalan Ipoh, Kuala Lumpur, has expressed her disappointment with the Civil Defence Force for taking almost two hours to attend to a distress call on a python she found in her son’s car.
The 56-year-old retiree said last week, while her son was about to leave for work, he spotted a python curled up on the driver’s seat.
“I called the Civil Defence Force.
“The person in charge took down my details and said the force would send someone over as soon as possible. But, they arrived only about two hour later.
“Luckily, the snake was visible and not hiding under the seat. Otherwise, my son would not have noticed it. The snake could have attacked my son while he was driving.”
Chelvy said she did not know how the snake got into the car. She believed that it might have been there for a few days because the car was not used during the weekend.
“I made the call to the force at 8.10am, but they came to catch the snake only about 10am.
“My son called in late to work, but in the end, he had to take half-day’s leave because of the delay,” said the mother of two.
Chelvy said had she known that the Civil Defence Force personnel would take that long to attend to the problem, she would have called the Fire and Rescue Department to remove the reptile.
A spokesman for the Civil Defence Force apologised for the inconvenience caused.
He said the team encountered logistic and traffic issues before getting to the complainant’s house.
“We apologise for the delay, but our team had another distress call to attend to in Batu Caves. They had to catch another snake before going to the complainant’s house. Furthermore, we had only one team operating on that day.”
He said the unit received five to 10 calls related to snakes a day.