MERCEDES-BENZ Malaysia, together with its authorised dealer NZ Wheels Sdn Bhd, a unit under Naza Corporation Holdings Sdn Bhd, has unveiled its RM6 million newly-upgraded showroom, the Mercedes-Benz NZ Wheels Klang Autohaus.
It features the first separate facility for a Mercedes-Benz Proven Exclusivity centre in Malaysia, a dedicated space for customers to view and test drive an extensive range of certified pre-owned Mercedes-Benz cars located adjacent to the Autohaus.
“We congratulate our dealer partner, NZ Wheels, on the official launch of the Mercedes-Benz NZ Wheels Klang Autohaus. This Autohaus demonstrates our continuous commitment to the Malaysian market, our customers and our fans. As we remain focused on providing our customers with the best products and best customer experience, we will continue expanding customer touchpoints nationwide, and investing in developing key areas, including talent, technology, production and services,” said Mercedes-Benz Malaysia president and chief executive officer Dr Claus Weidner.
The Mercedes-Benz NZ Wheels Klang Autohaus is upgraded to be compliant with the Mercedes-Benz Presentation System II (MPS II) autohaus concept, the global Autohaus benchmark of customer experience, complete with the new Mercedes-Benz Corporate Identity (CI).
The new Mercedes-Benz CI goes beyond merely serving as a design concept. It also improves orientation to the customer, supports consulting discussions and underlines the values of the Mercedes-Benz brand as the No. 1 premium automotive brand in the world.
With a total land area of 320,000 sq ft supporting a built-up area of 32,000 sq ft, the NZ Wheels Klang Autohaus has a total display capacity of 17 vehicles, three of which are Mercedes-AMG cars at the AMG Performance Centre.
NZ Wheels Klang is managed by around 70 personnel across sales, technical services and spare parts functions. A full-fledged 3S centre, the Autohaus is equipped with 30 work bays, capable of servicing up to approximately 650 vehicles a month, providing general and specialised repair solutions.
Speaking at the official launch event, NZ Wheels Sdn Bhd group chief executive officer for the automotive group Datuk Samson Anand George said: “With the update of the NZ Wheels Klang Autohaus to the highest Mercedes-Benz standards and latest corporate identity, NZ Wheels reaffirms its presence as a steadfast and passionate Mercedes-Benz dealer. Having upgraded our sales and service facilities, we are confident that our customers in Klang and nearby areas will receive no less than the best care that is synonymous with the Mercedes-Benz three-pointed star,”
The i-Showroom in Mercedes-Benz NZ Wheels Klang Autohaus includes digital touch screens for customers to gain a better understanding of Mercedes-Benz product features and sales processes. The Mercedes-Benz NZ Wheels Klang Autohaus is equipped with a private Star Lounge for a personalised and premium atmosphere.
In addition, the latest upgrade features Service Differentiation, an exclusive range of personalised after-sales services that offers flexibility and convenience, which includes pick-up and drop-off of customer vehicles, after-hours drop-off and fast-lane service.
The Mercedes-Benz NZ Wheels Klang Autohaus is one of seven authorised Mercedes-Benz Autohauses in Selangor to support the increasing need for premium service and experience among Mercedes-Benz customers.
To date, Mercedes-Benz Malaysia has 33 dedicated dealerships nationwide, maintaining the German marque’s position as the largest premium automotive dealer network in the country.
Established in 1994, NZ Wheels is the third largest Mercedes-Benz authorised dealership in the country.
The Mercedes-Benz NZ Wheels Klang Autohaus is located at Lot 1385, Wisma NAZA, Jalan Kapar, Batu 2, Kawasan 19, 41400 Klang, Selangor Darul Ehsan.